Selected work

Building design practice from scratch at an Enterprise AI platform, then rebuilding how design works when AI changed engineering

Built the design system, designed the first agentic AI product, then replaced Figma with Claude-powered tools when the entire workflow became obsolete.

Kore.ai

Building design systems that teams actually use across fragmented multi-product platforms

Migrated teams from XD to Figma, built a design system for a multi-market B2B platform, then moved beyond Figma into coded tokens embedded in AI development workflows.

Quincus + PropertyGuru + Kore.ai

Increasing enterprise portal adoption by 25% by giving customers one place to manage all their communications

Enterprise customers managing voice, video, chat, and SMS were logging into separate portals every day. User research resolved internal debate on what to build. A phased rollout starting with single login removed the highest-friction point first, driving 25% adoption growth after the full portal launched.

8x8 (Wavecell)